A Good Catch — In the Know

December 11th, 2017

Dec. 11, 2017 — The elderly woman’s doctor thought she might need her teeth removed, so she was referred to a specialist, who concurred: Extraction was in order.

Jennifer Delgadillo

At the woman’s new-patient appointment, Dental Assistant Jennifer Delgadillo saw her first, collecting details about her health history and going over all medications, vitamins and supplements she took. So Delgadillo was surprised when she later saw instructions to schedule the patient for surgery.

The patient’s medication list included Fosamax, a bisphosphonate used to treat people whose bones have been weakened by osteoporosis. Research has established that people taking Fosamax and drugs like it are at increased risk of developing osteonecrosis after tooth extraction. It’s a condition every bit as serious as its moniker — “dead jaw syndrome” — implies.

Delgadillo spoke up, and the surgeon agreed: Another avenue would be explored.

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Good Catches happen when JPS team members act or speak up about a process or situation that could result in potential harm. To share a Good Catch, click on the Midas tab on the intranet home page.

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