Answering a call for more information about the community’s current health crisis, JPS Health Network has created a COVID-19 information line accessible to both healthcare workers and the public.
Starting today, information will be available on a recording updated daily at 10 a.m. In an email to staff, JPS President and CEO Robert Earley said the recording will include information about the number of JPS patients who have tested positive for COVID-19.
“JPS is reporting this information already to various agencies and we’re required to share it in public inquiries,” Earley said. “I want to make sure it’s also available to you, whenever you need it. There’s comfort in knowing the facts, and knowing what our teams are dealing with each day.”
People can access the information by calling 817-702-9500 (or 29500 internally) to hear the recorded message.
While the information may be at times difficult to hear, Earley said it is important to remember that dedicated JPS team members are responding to the challenge daily, working long, sometimes difficult hours to give compassionate care to every person who comes through the doors in need of help.
“The recording may not answer every question you have, but I hope you see it as a big step to keep us all informed,” Earley said. “I want to remind everyone that behind the numbers we share are real people… patients and their families with lives and fears and hopes… and we should not lose sight of that as those numbers rise and fall.”