Virtual Care


JPS is partnering with American Well to offer team members and dependents access to a new Employee Virtual Care clinic. The service is ideal when you need medical advice to be convenient and quick. Now you can schedule an online doctor visit for urgent medical needs for you and your family.




Enroll or Schedule an Appointment. You need to create an account before you can speak to a doctor on JPS Virtual Care. The account creation process is simple and takes just a few moments. Review the JPS Virtual Care Enrollment Guide for step-by-step instructions.

When asked for a Service Key, enter the following: JPSEmployee

We recommend you set up your account now so it's ready when you need it. Once your account is created, you can use the mobile app or website using the same username and password.



Cost of Visit: $30


Common Conditions Treated:

  • Allergies (Seasonal)
  • Asthma (For Adults Only)
  • Back Strains and Sprains (For Adults Only)
  • Bronchitis (For Adults Only)
  • Conjunctivitis (Pink Eye)
  • Common Cold
  • Influenza (Flu)
  • Minor Burns or Lacerations
  • Painful Urination (For Adults Only)
  • Rashes
  • Sinus Infections
  • Upper Respiratory Illness
  • Urinary Tract Infections (For Adults Only)
  • Yeast Infections (For Adults Only)


What are the Benefits?

  • Fast and Convenient: See a doctor by live video and get a diagnosis from your home instead of driving to a medical office.
  • Affordable: The cost of a virtual visit is less than the cost of an urgent care or emergency room visit.
  • Secure: Your personal health information is safe and secure during your visit.


Have more questions? Visit our Frequently Asked Questions page.